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Customer Experience & Support
Service design, help desks, SLAs, and community programs that earn loyalty.
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Latest in Customer Experience & Support
Shipt Names Raj Kapoor As CEO
1+ hour, 13+ min ago (237+ words) Shipt named Raj Kapoor as its next CEO, bringing the company’s former Chief Operating Officer back to lead the same-day delivery technology business. Kapoor previously served as Shipt’s COO from 2022 through 2025. During that period, he helped scale Shipt’s fulfillment capabilities…...
Liquidity Mapping Around (ENFR) Price Events
6+ hour, 11+ min ago (61+ words) Stock Traders Daily Key findings for Alerian Energy Infrastructure Etf (NASDAQ: ENFR) - Near-Term Strong Sentiment Could Influence Mid-Term Neutrality Toward Long-Term Positive Bias - Elevated downside risk as no additional long-term support signals remain. - Signals: 38.01 · 38.80 · 41.00 · 43.38 (bold = current price) - Positive Sentiment is…...
AI Screening and Recruiting Automation for CATS
2+ hour, 26+ min ago (1315+ words) Track every candidate from application to hire, in one place. Ensure your communication is timely, relevant, and impactful. Extract key insights, and ranks candidates Intelligently Hire High Performance Team and Grow Faster than Competitors Hire Top Talent Across Departments Learn…...
SoundHound AI Completes Acquisition of LivePerson, Creating a World-Leading Omnichannel Conversational AI Powerhouse
11+ hour, 4+ min ago (284+ words) SANTA CLARA, Calif., Sept. 04, 2026 (GLOBE NEWSWIRE) -- SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice and agentic AI, today announced the successful completion of its acquisition of LivePerson, Inc., and the appointment of John Collins as the combined company’s…...
Swatara Township approves community benefits plan for data center projects
45+ min ago (121+ words) DAUPHIN COUNTY, Pa. (WHP) — Swatara Township's Board of Commissioners approved community benefits agreements for a pair of proposed data centers last week. The agreements include $84.15 million in contributions associated with Highlands West and $36.15 million associated with Highlands East, according to…...
💻 Ganha Dinheiro no Tempo Livre com o Paidwork — Simples e Sem Investimento
24+ min ago (44+ words) Nos dias de hoje, ter uma fonte de rendimento extra é sempre…Continue reading on Medium » 💻 Ganha Dinheiro no Tempo Livre com o Paidwork — Simples e Sem Investimento Written by Wilson Mateus...
Arctic Lab Supply Publishes Lab Reports Buyers Can Verify Directly With the Testing Lab
18+ hour, 17+ min ago (419+ words) The Anchorage-based research supplier now lists every lot-matched certificate with a link to the issuing laboratory's own verification page, adds endotoxin testing to its next round, and backs orders with a 30-day money-back guarantee. ANCHORAGE, AK / ACCESS Newswire / October 10, 2026 / Arctic…...
Echobit Labs Successfully Hosts Immersive Web3 Live Night "ECHO IN COLOR" During KBW2026
7+ hour, 17+ min ago (264+ words) A Web3 Night Beyond Traditional Networking Unlike conventional industry events centered around conferences, panels, and presentations, "ECHO IN COLOR" expanded Web3 networking beyond traditional business settings by incorporating music, culture, and live experiences. Featuring live performances, DJ sets, and interactive experiences, the…...
Cynario launches automated client review tool for brokers
42+ min ago (574+ words) AI fintech Cynario has launched a new feature that automates the client review process into an automatic pipeline for social media and branded content. Cynario Reviews allows brokers to send clients a single link from within the Cynario’s broker platform,…...
Cynario unveils real-time AI policy tool, Polli
1+ hour, 19+ min ago (569+ words) AI broker platform Cynario has launched a new real-time policy coach that compares lender policies in real time. Called Polli, the tool is designed to help lender policy, product, and credit teams identify policy gaps, assess the impact of unclear…...