Payments, Loyalty & Consumer Rights

1+ day, 6+ hour ago   (107+ words) East Bay Times They said it: Not digging self-checkout at the grocery “I represent a lot of seniors, and they ultimately feel like shopping is no longer an easy task.” — San Jose City Council Member Domingo Candelas, who along with…...

17+ hour, 24+ min ago   (298+ words) Jane explained that retailers "cannot simply replace a right to a refund with a voucher or store credit because it suits their returns policy." She said: "Under the Consumer Rights Act 2015, consumers have legal rights when goods are faulty, not…...

15+ hour, 53+ min ago   (764+ words) How self-checkout shifts work, responsibility, and convenience from stores to shoppers....

3+ day, 3+ hour ago   (330+ words) Pony Express, a convenience-store chain serving customers in three stores in Nebraska and Iowa, has launched the Pony Express Rewards app, powered by Liquid Barcodes. Liquid Barcodes, which made the announcement on Thursday, allows retailers to create digital loyalty programs…...

5+ day, 13+ hour ago   (468+ words) As supermarkets step up security measures to tackle shoplifting, one customer said repeated basket checks in store left him feeling embarrassed, paranoid and that he was being treated like a criminal. Chris Shaw said he was repeatedly selected for rescans…...

5+ day, 17+ hour ago   (470+ words) The Australian Retail Council (ARC) is urging the Western Australian Parliament not to let another sitting week pass without progressing laws to protect retail workers from repeat offenders. The Retail Barring Orders Bill 2025 passed the Legislative Assembly six months ago…...

5+ day, 17+ hour ago   (125+ words) Retailers can score big by stocking up on Bako Sweet, Bakersfield, CA, sweet potatoes. The point-of-sale shippers turn retail aisles into a grab-and-go destination with football-themed packaging available in both organic and conventional options. Now in its second year, Bako…...

6+ day, 1+ hour ago   (526+ words) For decades, the loyalty industry has focused on one fundamental question: How do we get customers to buy again? The answer has largely been the same - points, rewards, cashback, discounts and incentives. While these mechanisms undoubtedly influence behaviour, they don't…...

6+ day, 3+ hour ago   (400+ words) This article is brought to you by Phillips 66. For convenience retailers, loyalty programs can be a powerful way to encourage repeat visits and strengthen consumer relationships. But even the best programs can fall short if consumers find it difficult to…...

6+ day, 8+ hour ago   (123+ words) Sep 15, 2026, 06:00 ET Starting today, Canadians unlock more rewards with every qualifying visit, plus 10 chances to win $10,000 in cash LAVAL, QC, Sept. 15, 2026 /CNW/ -- Circle K and Couche-Tard are excited to announce the launch of Road to Rewards, a chance for Canadians…...